CUNYfirst Frequently Asked Questions (FAQs)
What is the Student Center?
The Student Center is a single point of entry to view a student record. The Student Center consists of three areas:
What else will CUNYfirst allow me to do?
Each student has an individual record in CUNYfirst, and only one record. For example, if you take classes at more than one CUNY college, your registration, financial and personal information will appear under your single student account for each college. If you transfer to another CUNY college, you will use your same username and password to access your student account, which will now include the new transfer college information. Additionally, you can:
Can I get onto the CUNYfirst System through the CUNY Portal?
No. The CUNYfirst system requires a separate username and password to be entered after logging in to https://home.cunyfirst.cuny.edu
Getting Started in CUNYfirst
What's the URL to login to CUNYfirst?
Which browser is recommended for CUNYfirst access?
How do I get access to CUNYfirst?
To claim your CUNYfirst account:
What are the password requirements for CUNYfirst?
How do I log into CUNYfirst?
What if I forget my password?
Does CUNYfirst work on Macs?
Is CUNYfirst available from home?
Do I have to be on campus to register for a CUNYfirst account?
No. All you need is internet access and one of the recommended browsers. (Internet Explorer, Mozilla Firefox)
What is the general Enrollment Process for students to complete registration and payment of classes?
For step by step instructions click here Student Enrollment Quick Guide
The Enrollment Process for students consists of the following 6 easy steps to complete registration and payment of classes:
When can I register for Fall, Spring and Summer classes?
Access CUNYfirst to see the date and time to enroll in classes. All students will receive an Enrollment Appointment. All students must be advised to gain access to enroll in classes.
How do I Add Classes?
Students may use Self-Service to enroll in classes. Navigation: HR/CampusSolutions Self Service > Enrollment > Enrollment: Add Classes
What is the Shopping Cart?
The Enrollment Shopping Cart is a holding place for students to place the classes until they are permitted to officially enroll for the term. You are not enrolled in classes if they are saved in your Shopping Cart. Shopping Cart does not guarantee a seat in the class. Students must continue the process to enroll and complete the confirmation steps.
What are Enrollment Dates?
Enrollment Dates are specific days/times that students are permitted to officially register for their classes.
Are students able to Browse Course Catalog?
Yes, students are able to use Self-Service to browse any CUNY Course Catalog and select courses to be placed in their planner. The Browse Course Catalog page provides a list of all courses offered at the college. Once a course is selected, the course details can be viewed.
How do I search for classes?
Students are able to use Self-Service to view the Schedule of Classes for a term and add classes to their planner, shopping cart or enroll.
How do I use the My Planner component?
The My Planner component helps to keep students organized. Students may use My Planner to store a list of courses needed to complete their degree requirements for their program. Students may also assign courses to a future term for enrollment. These courses are selected from the Course Catalog.
How do I view my Grades?
The Term Statistics display term specific data. Cumulative Statistics display all terms data. Academic Standing display the student academic status at the end of the term
:Go to the CUNYfirst login page at https://home.cunyfirst/cuny.edu.
The View My Grades displays the term's Official Grades showing the class by course catalog number, the description, units, grading basis, grade and grade points for the selected term.
The Term Statistics display showing units toward GPA, units not for GPA, and the GPA calculation for that term and the Cumulative Total. The Academic Standing displays.
How do I view my Class Schedule?Using the Student Center
Navigation: HR/Campus Solutions > Self Service > Enrollment > My Class Schedule
How do I check to see if there are more available?
To view a full list of all sections being offered, you can click on the "view all sections" option, located in the blue bar.
How do I view my Unofficial Transcript?
Navigation: HR/Campus Solutions > Self Service > Academics Records > View UnOfficial Transcript
How do I change my classes?
In the CUNYfirst Student Center there is a "SWAP" feature in which the courses you request to change will automatically be swapped. You do not need to meet with an Advisor to change your class numbers (formerly known as section numbers).
How do I access my Financial Aid information? How will this information be different?
You will access your Financial Aid information through the CUNYfirst Student Center, under the "Finances" section. You will see your Financial Aid listed there as "Anticipated Aid" along with a description of the aid. Once your aid is credited to your account, it will be listed clearly on your tuition bill.
Where can I find the status on my personal financial account?
Students may use Self-Service to view details of their financial account.
Can I make a credit card payment for my tuition and fees?
Yes, but please keep in mind that if you choose to make a credit card payment for tuition and fees you will be charged a 2.65% convenience fee.
Can I make an E-Check payment for tuition and fees?
Yes. Students who pay through electronic fund transfers will not be charged a processing fee.