Technology Service Center
Office Hours
Monday – Friday
8:00 a.m. – 7:00 p.m.
Location
Roscoe Brown [RB],
Room 308
Technology Service Center (Faculty/Staff)
718.289.5969
Technology Service Center (Students)
718.289.5970
Email:
tsc@bcc.cuny.edu
Fax:
718.289.6331
The Technology Service Center was established to respond to problems dealing with computer hardware and software, network services, telephone services, OSSES, and other information technology issues. The BCC Technology Service Center is the single point of contact for BCC students, faculty, and staff. We provide support for questions and problems relating to:
- General information about Information Technology services Initiation of work orders
- Preliminary problem determination and problem solution
- Telephone and voice mail
- CUNY Portal, CUNYfirst, OSSES, Blackboard
- Wireless
- College-owned laptop repairs
Work Orders
Work orders can be submitted electronically.
Please provide as much information as possible regarding the problem you are experiencing. If you are unable to submit an electronic work order, please fax a copy of the work order