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Information Technology

Frequently Asked Questions

Faculty and staff, you may select from the categories below or enter your search terms or questions in the box below:


  • Your mailbox size is 100 MB

  • Please click here to reset your forgotten password.

  • Yes – In order to comply with CUNY's Information Technology Security Procedures, we implemented a Self–Service Account Management web page.

    The password change will affect your Bronco ID which is used for your BCC Email, OSSES, Windows Login, PC Login, Network Login, Pharos Pay-for-Print, Wireless Network (WiFi), ePortfolio and BCC Calendar.

    Your Bronco ID account password will expire every 190 days. At that time, you will be prompted to change your password.

    To change your password, visit the Self–Service Account Management we page.

  • If the email is in your Junk Mail folder, it will not have the Reply button. You will need to mark the email as "Not Junk". It will then be moved to your Inbox where you will now be able to reply to.

  • If you will be unavailable to receive email, you may activate an "Out of Office" message on your email. Each time you receive email the "Out of Office" message will be sent automatically to the sender. You must activate and deactivate this from OWA. Instructions for activating the "Out of Office" message is available for download

    1. In Calendar, on the toolbar, click New Appointment iconNew.
    2. In the Subject box, type a brief description of the appointment.
    3. In the Location box, type the location where the appointment occurs.
    4. In the Start time and End time lists, select the appropriate dates and times.
    5. In the Show time as list, select how you want your schedule to appear for the duration of the appointment. Your selection (Busy, Free, Tentative, or Out of Office) is what others will see when they view your schedule.
    6. If the default time interval for reminders isn't satisfactory, set it to the interval that you want.
    7. If you want to prevent other people from viewing the details of the appointment, click Private.
    8. In the message body, type any additional information, for example, a list of materials to bring with you to the appointment.
  • For instructions, please visit our IT Instructions website. You will need to log in using your BCC network credentials.

Students, you may select from the categories below or enter your search terms or questions in the box below.
The Student Quick Reference Guide Acrobat Reader is required to view this document. is available for download.


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