Resolving Conflict

We are committed to working collaboratively with students and the campus community to provide access to all students registered with the Office of disAbility Services.

Every effort is made to ensure that students with disabilities are provided with appropriate accommodations, which are determined on a case-by-case basis.

In the event that a student is unhappy with the Office of disAbility Services, s/he should:

• Arrange an appointment with the Manager of disAbility Services to discuss the situation
• If, after that meeting, the issue is still unresolved, the student should then make an appointment with the Associate Dean of Student Affairs
• If the student and the Dean are unable to come to a resolution, a meeting should be arranged with the Vice President of Student Affairs
• If the problem still cannot be resolved and the question concerns access and accommodations, then the student should make a formal written request to the Office of Affirmative Action in Language Hall to investigate the issue.
• In the event that the problem cannot be resolved after all steps have been taken, a formal complaint can be filed with the Office of Civil Rights